Orders are processed and shipped within 3-14 (Monday-Friday). If there is a problem with your order after it is placed email (email@example.com).
Exchanges can be made within 14 days of receiving your order. Exchanges exclude custom orders due to one of a kind requested creations.
We're bummed things didn't work out for you, but here's the good news: you get 14 days to return your items starting from the day you receive your order. (Excluding custom orders)
Here's the fine print. All original tags must be attached. For hygiene reasons, pierced jewelry is non-refundable.
Received an incorrect or faulty item? We're sorry to hear that, please contact us via the contact page or at firstname.lastname@example.org with further details of the issue within 14 days of receiving your order. One of our customer care agents will be more than happy to look into this for you.
U.S. Hassle-Free Returns
Please follow the process below for returning your parcel to us.
Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.